Last Updated: 11-November-2024
Thank you for choosing [natarajaguru.org] (“the Site”) operated by Nataraja Gurukula LLP (“we,” “us,” or “our”). This Refund Policy outlines our policy regarding payments for subscriptions, classes, and other services. Please review this policy carefully, as it governs all transactions on our Site.

1. Non-Refundable Payments

1.1. Final Sale Policy: All payments made on the Site, including payments for classes, subscriptions, or access to specific content, are final and non-refundable. By making a purchase, you agree that you understand and accept this policy.
1.2. Subscription-Based Services: Subscriptions provide access to content or services for a specified period, as indicated at the time of purchase. Once a subscription payment is completed, users will not be eligible for a refund for any portion of the subscription period, regardless of whether the service is used.

2. Cancellation Policy

2.1. User-Initiated Cancellations: Users may cancel their subscription at any time through their account settings. However, canceling a subscription does not entitle the user to a refund for any remaining period. Access to subscription content will continue until the end of the current billing cycle.

3. Exceptional Circumstances

3.1. System Errors: If a payment error occurs on our side, such as double-charging, please contact us within [X days] of the transaction date. Upon verification, we will rectify the error either by refunding the overcharged amount or crediting it to your account.

3.2. Service Disruptions: While we strive to provide uninterrupted access to our services, we are not liable for any temporary disruptions due to maintenance or technical issues. Refunds will not be provided for such disruptions, and users are encouraged to check our Service Status page for updates on any issues.

4. Course-Specific Terms

4.1. Access Period: Users who purchase individual courses or classes will have access for the period specified in the course details. Once purchased, these courses are non-refundable, and access cannot be extended or transferred.

4.2. Changes to Course Content: We reserve the right to modify course content, schedules, or materials as needed to ensure quality and relevance. Modifications do not entitle users to a refund, as the core value of the course remains intact.

5. How to Request Assistance

If you believe you are entitled to an exception or have questions regarding a transaction, please contact us at:
Nataraja Gurukula LLP
18, 96/C Arividam, Muttappalam, Chirayinkeezhu
Thiruvananthapuram, Kerala – 695145
Email: info@natarajaguru.org
Our team will review your request and respond within [3 business days].

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By making a purchase on [natarajaguru.org], you acknowledge that you have read, understood, and agree to this Refund Policy.